Shipping & Handling

*Please keep in mind that deliveries could be delayed due to many reasons (COVID, weather conditions, customs, etc.). We ask that you be patient when waiting for your package!*

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DELIVERY

CANADA

We offer free shipping within Canada through Canada Post Letter Mail (NO tracking) with expected delivery in 5-15 business days. We do offer the option to upgrade with an additional cost of $13 with Canada Post’s Expedited Parcel (with tracking and delivery confirmation), delivery is expected in 3-5 days.


USA

All USA orders will be mailed through Tracked Packet Shipping (with tracking and delivery confirmation) for $13 with expected delivery in 6-13 business days.


INTERNATIONAL

International orders will be shipped through Canada Post Small Packet International Air for $13 (NO tracking or NO delivery confirmation) with expected delivery within 6-13 business days. You will have the opportunity to upgrade to Express Shipping for a higher shipping fee.
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CUSTOMS AND IMPORT TAXES

We are not responsible for delays due to customs. Buyers are responsible for any customs and import taxes that may apply.
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DISCLAIMER:

  • Once the item has been shipped out, we will not take responsibility for the package anymore. Packages with standard shipping lost in the mail are not refunded or replaced.

 

  • WE DON’T ACCEPT RETURNS OR EXCHANGES - due to hygienic reasons. If you do receive your package and the product damaged, please contact us at swoonandbeau@gmail.com and we will be glad to help.